The Worst American Fast-Food Chains Ranked By Customers

Published on 08/20/2019
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Dairy Queen

Dairy Queen is the only place you can find upside-down ice cream…cue the watering mouths! The chain got its start in 1940 and their gravity-defying blizzards have been going strong since! But, with the good comes the bad. Customers complain that their ice cream isn’t real, that it tastes like plastic and oil, and that it melts too fast.

Dairy Queen

Dairy Queen

Dairy Queen also sells food, but the reviews for that aren’t too great either. One review stated that “the hot dog looks like a blown-up Slim Jim in a cold, soggy bun, and the burgers come with burned patties and squishy buns”. They are also known to under-cook their chicken.

Consumer Score: 43%

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El Pollo Loco

Fast food diner, El Pollo Loco, got its start in Mexico back in 1975. The founder, Francisco Ochoa, named the chain “The Crazy Chicken” in Spanish. It wasn’t until 1980 that the people of America finally got a taste of Ochoa’s goodness. Although, only 43% of customers return to the Mexican food diner, the bad service and low-quality food just doesn’t attract consumers.

El Pollo Loco

El Pollo Loco

Not only are the employees rude, but the wait times are extremely long, and the orders are often incorrect. In addition, the food has no flavor, and it costs a fortune. El Pollo Loco’s chicken seems to be the runt of the litter as customers complain it is either undercooked and raw, or overcooked and dry. Certain locations are also known to run out of chicken during the day…no bueno!

Consumer Score: 43%

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